Data Recovery of Photos library from Seagate Desktop HDD 1000GB (removed from iMac).

Yesterday, we recovered photos from this ST1000DM003 hard drive. The disk had over 2500 JPEG files ensconced inside a Photos library. This APFS formatted Seagate S-ATA disk had firmware issues, but also had extensive bad sectors (over 36,000). When the disk was connected to another MacOS system via a USB 3.0 dock, it was not being recognised by Finder. The client even tried Target Disk Mode to recover the photos, but this also proved unfruitful.

Under the hood, the JPEG (Joint Photographic Experts Group) file format is a compressed format and as file structures go is actually quite complex. It comprised of multiple constituent parts such as the metadata and payload. When a disk goes bad or corrupt, it is usually the metadata which gets damaged

Connection to the disk’s serial port – enables us to access and make reparations to brain of the disk – the firmware!

Problem Solved

Firstly, connected the disk to our recovery system via its S-ATA and power connection. We then connected to disk to our recovery system using its serial port. The serial port on the ST1000DM003 is to the left of the    S-ATA data port and can be recognised as having 4 pins. Connecting the disk this way, gives us direct access to the disk’s firmware modules enabling us to repair the corrupt translator module. We then used our specialised data recovery equipment to long-read the damaged sectors of the disk.  This equipment is tuned to read data from damaged disks where a standard operating system such as MacOS, Windows or Linux would just generate multiple I/O errors.

Nothing evokes memories with such power as a photograph…

The Result

We achieved a 96% data recovery rate of the client’s MacOS Photos library which was of extreme sentimental value to them. With their memories restored – they could now treasure and enjoy them for years to come.