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Data Recovery from Dropbox

We recently got a call from a panicked customer who had just accidently deleted the Dropbox folder on their PC. Ironically, it was their Dropbox folder which stored their most important Word, Excel and PDF files.  Thankfully, the designers of Dropbox had envisaged such a problem when devising their software and offer their users two […]

Repair of a Burnt Inductor Chip : Samsung S-ATA Drive

A client recently called us to say that he had mistakenly plugged in a 19V power laptop power adaptor into the 12V connector of his LaCie external hard drive.   He realised his mistake when he, rather ominously, got a faint burning smell emanating from the drive. He immediately disconnected the drive from its wrong […]

Time for FAT32 to go to Storage Heaven

     The world of storage technology is littered with examples of out-dated technologies that have hung around longer than they should. Take the humble floppy 3.5” disk. Even when 128MB flash memory sticks were widely available, floppies were still being used. There was always one  curmudgeon user in every office who insisted on using floppies […]

Top Five Human Accidents that lead to Data Loss and How to Prevent Them

    Accident Risk # 1 : Connecting your Storage Device using the Wrong Power Adaptor   With the average office or home now awash with electronic devices, it is very easy to erroneously use the wrong power adaptor to power up your external hard drive. The average power adaptor for your 3.5” S-ATA external […]

Professional Photographer: Data Recovery from a 1.8” MacBook Air Drive

  We recently got a call from a professional photographer whose Macbook Air had experienced hard drive failure. Michael (not his real name) has been a professional photographer for the past sixteen years. He photographs everything from weddings to conferences to industrial ball bearings all around Ireland.   Last week, when he started up his […]

Data Recovery from a Samsung 250 GB Laptop Hard Drive

  We were recently helping the sales director of a multinational pharmaceutical company to recover data from his Samsung 2.5” laptop hard drive. His operating system has crashed and his I.T. support department passed the drive onto us.   A couple of days preceding his computer crash, the user had noticed his operating system (Windows […]

Seagate Barracuda Data Recovery for a Dental Practice

  Recently, we got a call from a distressed office manager of a dental practice in South Dublin. Three days previous, their main office computer crashed. They called their I.T. support company who performed a diagnostic on the drive. Its status came up as “failed”. A new hard drive was then installed in the system […]

RAID 5 data recovery from a Dell Poweredge 2900 Server

    We were recently called to help a Dublin accountancy firm recover data from a failed 3 disk RAID 5 array.   Our diagnostics revealed that 2 out of their 3 SAS drives had failed. One drive had suffered component failure on it’s electronic assembly; the other had head disk assembly problems that needed […]

Seagate beats Western Digital Data in the Data Density Race

Seagate has beaten Western Digital to the post in breaking the one terabit per square inch data barrier on a disk platter. (Now we know why they were so anxious to acquire Maxtor and their R&D facility!) Currently, with a data density of 620 gigabits per square inch, the maximum capacity of a 3.5 inch […]

3rd Platters and the 228 Year Old Hard Drive

  For most 2.5” inch drives (or simply laptop hard drives), 1 or 2 platters (platters are the actual disks where the data is stored) have been the de facto standard for a number of years now. But, around this time last year, Seagate brought out their Savvio drive with 3 platters in it.  Now […]